if I decide to cancel and re-book all purchases will be automatically cancelled or do I need to cancel them before, I'm very happy my TA just called me I have bee upgraded from inside GTY to veranda GTY (maybe 2c) and $30 less, Our TA has always worked this sort of thing out for us. WebBack in February, my husband and I booked a Virgin cruise for November 2022 through the agent Imagine Cruising, paying 1,988. 19952023, The Independent Traveler, Inc. As long as you're not in love with the cabin that you have booked. Coral, I'm not the only one with problems. Seldom travelers may not get enough value to warrant the cost. Hopefully, you have an FCD in your account that you can use for the "new" booking. If you're booked with Norwegian, cancellation policy and refund information can be found below, including the windows in which you can cancel and how much of the overall cost you can expect to be returned to you. If I'd used a TA I would have told them and they would have called, but that's the only difference. Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. Cancellations must be telephoned to our Reservations Department by your travel agent. Cancellation by the Passenger after the Cruise or CruiseTour has begun, early disembarkation of the Passenger for any reason, including pursuant to any provision of this Ticket Contract, or no-shows shall be without refund, compensation, or liability on the part of the Carrier whatsoever. -ms-user-select: none; How to book My Time Dining on Royal Caribbean For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. One of the potential negatives of dealing with a TA. Maybe you can negotiate some onboard credit instead of cash. Video: 12 Things You Need to Do on Day 1 of Your Cruise, 8 Unnecessary Things Guests Bring on Cruises. -webkit-appearance: none; You've chosen your cruise andyou're happy with what you're getting for your money, but what happens when the price of your cruise drops after you've already booked? However, if we are unsuccessful in doing so, there will be no compensation for missed ports, beyond a refund of any pre-purchased Carnival shore excursions and the taxes, fees and port expenses paid for the cancelled port. Always check with your cruise line or travel agent before making a decision. Those purchasing policies that include "cancel for any reason" coverage can file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full amount of your booking. Getting a previously booked "repriced" is a normal procedure. We use 4 different Cruise Agencies (we like to shop for the best deals) and if I want If you're looking to book a Royal Caribbean cruise, there may be no better time than now. To provide some more info: We have been with this TA for over 14 years. Powered by Invision Community, And while you are at it' date=' find a new TA. So my message to the OP is that you have a problem with your cruise/travel agency. gerelmx, October 11, 2017 in Celebrity Cruises. Cruisers can cancel to receive a full refund in the form of FCC to be used for a different sailing, which must depart by Dec. 31, 2022. By 3. I noted that my Eclipse cruise 03-18-18 the price for our cabin dropped $600 since we booked it. Powered by Invision Community. 75% of total price. Who you dine with, and where, are really up to you. Very likely, as you are outside of final payment, and inside the USA. Refunds will be issued to the original form of payment, minus any cancellation fees, which will be refunded via FCC. color: #fff; Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. Making requests to dine the way you want is easy read more. For this reason, if you're like me, you find yourself repricing cruises you've already booked. It still might be better to cancel (and possibly lose a deposit) and re-book at a. I would be cranky if my travel agent didn't respond within a few hours. Passengers who do so are eligible to receive a full refund in the form of FCC. You can also call your travel advisor or visit the Customer Support and Information page. If after you've booked you notice the price goes down, there are a few things you might be able to do. I recognize you from another thread about difficulties with a TA, so I see why you haven't called. I just saw price on a Princess special running right now for new bookings with another online TA that is substantially cheaper. I started this process to get a price reduction on September 29th. TA puts the cabin/suite on hold with the new prices. CC Help Jenn Everything we know so far about NCLs newest ship: Norwegian Viva. WebIn the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. I booked a new cabin at a much lower price and then called TA and they cancelled the original booking! Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Same go best perks, but a MUCH better deal overall. will, in the end, receive a lower commission from Princess, and thus may eliminate some T.A. If Carrier received payment via credit card, the refund will be made to that credit card. Cruises If your cruise line has different cancelation penalties depending on how long after final payment date you've canceled, it's time to look at what that would cost you. All money will be forfeited for cancellations two weeks or less before sailing. Please review the terms, conditions and exclusions of the plan by visiting our Princess Vacation Protection page and clicking on your state-specific plan documentation. (Under normal circumstances, it must be done at least four months out.). For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. I also prefer working with a TA and even if they have some kind of cancellation and/or change fee, it might still be well worth it given the perks they often offer. When we booked, this wasn't a non-refundable deposit situation. We have FCC so we should only loose $200. 30 days or less. If you want a refund in this situation, you will be subject to the normal cancellation policy. Please view the charts above to determine your refund eligibility. Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. You must rebook your sailing when you cancel, and it must be for a sailing (any ship, any date) departing by March 31, 2023. gerelmx, October 11, 2017 in Celebrity Cruises. So 3 rate fly by night cruise/travel agencies will try to string you along and hope you go away (which is what you should do with any future business). It is always recommended for passengers to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely the cruise itself. All Rights Reserved. cursor: pointer; Passengers on canceled sailings will automatically receive a future cruise credit equal to 125 percent of the cruise fare paid, to be used by December 31, 2021, for the booking of another cruise. Your TA could work out something for you. Decide where to go, when, how long, everythingthe choice is yours! For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. On previous cruises where I did use a TA, that's how it works. Getting a previously booked "repriced" is a normal procedure. cancel For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. I understand that some TAs will charge admin fees to cancel/rebook so good to check this out before booking. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. The current welcome offer on this card is quite lucrative. Contact your local office or travel advisor for details. The only thing that my TA has said is if we cancel and rebook we might need to use a different credit card. The amount of that charge varies depending on the location of the CruiseTour and/or its length. Get help from the experts in smart travel. As to canceling and rebooking. Author: bill October 1, 2016, Updated: March 31, 2021. The problem began when the owner died (this agency is in Arkansas and Sky is in the name) and her spouse and others took over the agency. Princess told my TA that they would have to cancel and re-book, and initially wanted to charge a 100 cancellation fee, which the TA managed to get waived. We currently have a cruise booked on Royal Princess and are more than 150 days out from final payment. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. For bookings made directly with Princess Cruises, please visit the Customer Support and Information page. Please view our advertising policy page for more information. Heres how to cancel or postpone a cruise due to COVID-19 - The What kind of refund am I entitled to if I cancel my cruise Or maybe try a new TA. Our TA is very good so I will offer to pay his cancellation fee. This post contains references to products from one or more of our advertisers. transition: background-color 0.2s ease-out; Because there are none available, I am "stuck" with the Sip and Sale package or risk losing my stateroom. Another question I also purchase shore excursions, beverages and internet. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). The FCC must be used on a sailing that departs within one year of when the FCC is issued. 2) Take a "free" upgrade - If you paid $1000 for an inside stateroom, and the price drops to $800 for that same stateroom, you've seen above that it isn't terrifically likely that you're gong to see that $200 again. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? If your cabin category is sold out, you will not be able to re-fare your booking for the same location. Voyages booked after March 31, 2022, are governed by the line's standard cancellation policy. You tell them, they call. This scenario isn't the most common, as it requires a significant price drop top make it worth the penalties - and some lines simply keep all of the money if you cancel, even a day after final payment - but it's something to keep in mind. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. If you have a Park Hopper Ticket, you can visit any of the four Disney theme parks on the same day. Agree that perhaps a new TA might be the way to go. Plus Ups are excluded. You know that you can request that Princess take your booking backand then you can request whatever you like, in essence, acting as your own travel agent. I would just call Princess and speak with a Supervisor. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. On previous cruises where I did use a TA, that's how it works. Easier to do than to deal with you cancelling and rebooking, or giving a refund. Some TA's have a service charge for re-pricing, cancelling, etc. Of course, if you do get some cash back, we bet there is some great stuff you could find in our shop. Change fees will apply to bookings for which the deposit is nonrefundable. One of the reason one engages the services of a TA. What is Princess cancels my cruise and I do not accept an alternate cruise or if Princess delays my cruise for more than 3 calendar days and I choose not to travel on a delayed cruise?Details are contained in our Nonperformance of Cruise: Refund Policy and Instructions. I take a screen shot and email it to my TA. Cruise 1. Health Protocols and Requirements for Sailings, Youth Programs (Under 2 & 2-11 years old). Update, 5/1/2021: On October 31, the U.S. Centers for Disease Control and Prevention allowed its no-sail order to expire and issued a conditional sailing framework, to which all ships must adhere in order to resume cruising. LauraS If you booked a Caribbean cruise through MSC Cruises, you will receive a 125% future cruise credit, which can be used on any sailing departing before Dec. 31, For cancellations of air flights, hotel stays, transfer services, shore excursions, pre-purchased amenities, Royal Caribbean Travel Protection ProgramSM, pre-booked services (such as spa, photography or wedding services) and pre-booked arrangements such as specialty dining, see the applicable terms and conditions for any applicable cancellation charges. Our reservation and payment systems were not designed to handle this volume of refunds in a short period of time, and it is taking longer than we wanted. If it's the same package, you should be able to keep it. We have had our cabin re-priced when price decreases have occurred prior to final payment. The terms and conditions for October Go Big Go Better Go Best promotion says: Any existing reservation canceled between October 3 and November 1, 2017 and re-booked between October 3 and November 1, 2017, will not be eligible to participate in the promotion. TA puts the cabin/suite on hold with the new prices. So what.) :confused::confused:I'm booked on a January cruise through an online TA (although I do talk to a live person). 's OBC. The amount of the cancellation charge shall be determined as shown in the table below and shall vary depending on how far in advance of the sail date (or first day of the CruiseTour) the Operator receives notice of cancellation. I have done that before, no issues. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). Depending on when the cruise is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule. Passengers who do so will be issued a full refund in the form of a future cruise credit that can be used to book another sailing through December 2022. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Powered by Invision Community. I had heard of the death of the agent and know agents who have picked up former clients as they are not pleased with the current situation. Flexible Cancellation Policy We didn't use a TA for this upcoming cruise, but when I noticed prices had dropped I call Celebrity and went from an obstructed balcony to Concierge Class for $40 (total, not per person). Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. You do have to ask them though - as some people may have their hearts set on a particular stateroom location, and depending on your preference you might want to stick with the inside. text-transform: uppercase; For bookings made outside of the United States and Canada, a different cancellation policy may apply. Some cruises have non-refundable deposits, so that might be the only snag. I may find a TA that does not charge a cancel fee, but if their perks are not as good I am still net saving by using the TA that does charge. has spent more than a decade writing about travel, with particular emphasis on cruises. WebIf you cancel, you will not receive a refund or cruise credit for the deposit or fare or your cruise/cruisetour if you have purchased a specially priced promotion where the deposit Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. My wife and I also don't have much trouble getting time off at the last minute. Can Please note: If a refund is provided directly to you, you will still be liable for your outstanding Uplift loan balance. We were supposed to visit two Bahamian ports and now we are only visiting one. border-radius: 2px; Guide to Norwegian Cruise Line suites: What's included? I just call our TA and they take care of it. CC Help Jenn Sounds like your TA just upgraded you to an equivalent category matching $$$ what you originally paid. You will be able to leave a comment after signing in, By Quote. For booked guests, please review your booking confirmation email which contains the cancellation schedule and final payment terms that apply to you. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Then if you want to transfer it again, you can before final payment. (Enrollment required for select benefits.). Guests who convert their CruiseTours to a cruise only booking within forty-two (42) days of the start date of the tour segment of the CruiseTour will be subject to a cancellation charge. Before our 1st cruise, I read these boards for about two weeks. The latest announcements regarding voyage cancellations and compensation details. Click on your cruise lines name below to find out more. Passengers who canceled and requested refunds under Norwegian's Peace of Mind policy received refunds to the original form of payment (instead of FCC) for dining, water/soda, internet and photo packages, as well as purchased onboard credits and items purchased as Bon Voyage or celebration gifts. We didn't use a TA for this upcoming cruise, but when I noticed prices had dropped I call Celebrity and went from an obstructed balcony to Concierge Class for $40 (total, not per person). You will be able to leave a comment after signing in, By Celebrity does not give me any information because I booked with a TA they only tell me call to your TA. (Proof of a positive test result is required. To learn more about Princess cancellation policy exceptions, please read the Passage Contract. But hours later, EVDEN EvE naKliYaT we realised that we had accidentally booked for November 2023. Call your TA and tell them what you found. Through a special arrangement with our friends and travel partners at TouringPlansTravel, you can save hundreds on your next cruise. text-decoration: none; Under the same program, the line now allows passengers to cancel two months out for a full refund to the original form of payment. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. I have also upgraded from Concierge to Aqua without paying any more and keeping my cabin, perks and OBC. Same go best perks, but a MUCH better deal overall. We also used a FCC, can we get that recredited to our account? Thank you all for your answers, I call my TA , the following is his answer to my question: While you are not in cancellation charges you can cancel the reservation request the refund and re-book with the new promotion. line-height: 1.42; The cancellation charge policies set forth above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Please Read: COVID-related Discussion Best way to cancel and rebook a different cruise? Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Lets just say you paid $2000 for your cruise and with the new itinerary there were many cancellations, can you get a refund and rebook the new low price? Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies. We walked into TA and were amazed at the ignorance. Need to consider all aspects. Having a vacation ahead of you is a great feeling. Another step is to help others not to deal with that agency by making it known that there is a problem. When you run into resistance from the person on the phone, tell them you are frustrated with trying to get answers and you are on the verge of canceling the entire booking. I think it would be best to wait until the final payment date approaches. As a frequent cruiser, some of the things I see folks pack on cruise ships shockme. They will forfeit 75 percent of the flight cost if the cruise is canceled within the window of one to two months before sailing, and the full amount will be lost if canceled fewer than 30 days out. A. Your current one is clearly not doing its job. For over a decade we've trusted the same folks to make our vacations better. Cruise lines work hard to fill every ship to capacity, and these daysit seems they frequently do a fine job of that. All I'm getting is excuses and unfulfilled promises to call me back. I just call our TA and they take care of it. Need to consider all aspects. I would call immediately and maybe take a screen shot of the new price to back up your request. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Read our Passage Contract to learn more about refunds. 3) Ask nicely and hope - I know you see the word hope there, but don't hold on to too much of it -just know that being nice to people and asking for what you want can sometimes yield positive results. book the new cabin, notify your TA by email to cancel. My opinion, this will get the attention of your current agent. Coupons can be combined with future cruise credits and other discounts, but any promotions attached to the canceled booking will not be carried over to new reservations. Do Not Sell Or Share My Personal Information. What success have they had in getting adjustments when prices have dropped? Related: Does MSCs latest vessel really cater to Americans? Is the question specific as to whether the re-booked cruise can be considered a 'new booking' for purposes of prices and other perks? EMS8, October 15, 2017 in Princess Cruises. Planning a cruise? Cost includes $12.95 plus applicable local sales tax. To get around this all you have to do is book a different cabin type.

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