Promote team member understanding of company vision and goals. Working knowledge and experience of automotive products, repairs, and parts. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). Shifts may include evening, overnight, or early morning hours, Receive alerts for other Field Service Advisor III job openings, Salary.com Estimation for Field Service Advisor III in United States, MD. The estimated base pay is $60,261 per year. By clicking Agree & Join, you agree to the LinkedIn. Visit the Career Advice Hub to see tips on interviewing and resume writing. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Related Searches:All Field Service Advisor Salaries|All Rivian Salaries. Filter your search results by job function, title, or location. Rivian is looking for an experienced Service Advisor to work at one of the world's most adventurous vehicle brands. Rivian is on a mission to keep the world adventurous forever. . Regional Sales Manager. envie um e-mail para Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. Rivian is on a mission to keep the world adventurous forever. Are you sure you wouldnt like a free professional resume evaluation? You can unsubscribe from these emails at any time. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. questo messaggio, invia un'email all'indirizzo You can save your resume and apply to jobs in minutes on LinkedIn. Know Your Worth. . All Rivian - Sales salaries. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). First name. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . One salary reported. Get email updates for new Service Advisor jobs in Boston, MA. If you care a lot about your work, you will have a hard time taking that much time off tho, Forever starts with us Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Get a free, personalized salary estimate based on today's job market. PINKERTON | Comprehensive Risk Management. Get started with your Free Employer Profile, average salary for a Field Service Advisor is $53,046 per year in Illinois, salary trajectory of a Field Service Advisor, The Ultimate Job Interview Preparation Guide. 3 salaries reported. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Click the checkbox next to the jobs that you are interested in. The estimated total pay for a Field Service Advisor at Rivian is $83,804 per year. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Ci Click the link in the email we sent to to verify your email address and activate your job alert. You can unsubscribe from these emails at any time. an. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . Visit the Career Advice Hub to see tips on interviewing and resume writing. Promote team member understanding of company vision and goals. Click the checkbox next to the jobs that you are interested in. Rivian is on a mission to keep the world adventurous forever. Nous sommes dsols pour la gne occasionne. Get email updates for new Service Advisor jobs in Cincinnati, OH. Please enable Cookies and reload the page. Very competitive coverage, plans include HSAs., Unlimited time off, and I haven't ever been told "No" to taking time off. real person. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. We'll be sending you new jobs as they are posted. Email. Cincinnati, OH, Join to apply for the Field Service Advisor III role at Rivian. Minimum of 2-3 years experience in an in high-end customer service environment. Si continas recibiendo este mensaje, infrmanos del problema We are sorry for the inconvenience. A) Salary.com storing your resume for purposes of providing you with the job posting service. OR, a combination of education and experience. Works every day to deliver an exceptional customer experience. The Service Center Launch Advisor will be responsible for support and development of field service advisors. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Ability to read and speak fluent English. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. If you have a disability or limitation, such as those covered by the Americans with. Productive collaboration . Encourages team members to deliver a top-notch customer experience. Caso continue recebendo esta mensagem, Location. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management. warranty return, shipping process, channel planning, pre-pulling parts, indirect purchasing) when needed, and the ability to follow up and provide feedback, Understand, and explain the physical inventory process (preparation and execution), Provide constant communication and feedback to the channel planning team to ensure proper MIN/MAX levels, Understand and explain KPI's and metrics and their significance, Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn, Comfortably communicates with technicians and leads to promote clear communication channels. What do Service Advisor at Rivian say about their pay and benefits? Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. This goes for the emissions-free Electric . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. KEY NOT FOUND: ei.filter.lock-cta.message. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible. Within the Service Team, this role will be one of the roles that travels the most. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Average salary. Join to apply for the Field Service Advisor III role at Rivian. Field Representative. $23.94 per hour. By clicking Agree, I consent to our data usage policies as stated. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. per informarci del problema. Email. Posted: December 22, 2022. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. <div class="content-intro"><p>Rivian is on a mission to keep the world adventurous forever. Car Sales Executive. Job Title. Based on 660 salaries posted anonymously by Rivian Field Service Advisor employees in Illinois. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail You can save your resume and apply to jobs in minutes on LinkedIn. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 5.0. las molestias. Join to apply for the Sr. Field Service Launch Advisor - East role at Rivian. Requirements. The salary starts at $48,522 per year and goes up to $67,296 per year for the highest level of seniority. Click the checkbox next to the jobs that you are interested in. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. The estimated additional pay is $15,238 per year. Reviews about pay and benefits. If you continue to see this Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. Select Accept to consent or Reject to decline non-essential cookies for this use. As a company, we constantly challenge whats possible, never simply accepting what has always been done. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. ein Mensch und keine Maschine sind. El Segundo, CA. Get email updates for new Service Advisor jobs in San Francisco, CA. Are you sure you wouldnt like a free professional resume evaluation? Aydanos a proteger Glassdoor y demustranos que eres una persona real. Als u dit bericht blijft zien, stuur dan een e-mail Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. Last name. Please help us protect Glassdoor by verifying that you're a Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. View the job description, responsibilities and qualifications for this position. Administratief medewerker Venlo (32-40 uur). and work in a standing position for extended periods of time, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Get email updates for new Service Advisor jobs in St Louis, MO. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. enva un correo electrnico a Field Investigator. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. pour nous faire part du problme. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments, Ability to lift up to 50 lbs. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Receive alerts for other Field Service Advisor job openings, Salary.com Estimation for Field Service Advisor in United States, CA. Computer Troubleshooting Skill Help Desk Supervisor Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. message, please email The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. The estimated salary at Rivian ranges from approximately $46,816 per year for Field Technician to $200,211 per year for Deep Learning Engineer. By clicking Agree & Join, you agree to the LinkedIn. and use cases, The ability and willingness to learn and gain an understandingof Rivian's maintenance scheduling, Explain services and provide an exceptional customer experience, Utilize a forklift in required areas for transporting and organization of parts, Knowledge of Rivian's safety requirements, List and explain the 5S stages and methodology, Provide exceptional service to all customers using Rivian Guiding Principles, Degree or team leadership experience in a fast-paced environment is preferred, Ability to work independently ordering, receiving, distributing, and auditing parts, making recommendations to internal and external clients, addressing customer objections.
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